As a part of the Ministry of Affordability and Utilities, the Office of the Utilities Consumer Advocate was established in October 2003 to help you navigate Alberta's utility market.
Our mission is to educate and mediate for Alberta’s small business, farm, and residential electricity, natural gas and water consumers, and advocate for energy consumers.
Whether you're a small business owner, a farmer, or a resident, we're here to help.
At the UCA, we believe knowledge is power. That's why we're committed to educating consumers through a variety of outreach programs and engagement activities. We want you to know your rights and options when it comes to your utilities.
We also represent the interests of residential, farm, and small business consumers in regulatory proceedings that affect your energy utility services.
When disputes arise between consumers and utility companies, we're here to help. Our team of mediation officers is ready to step in, providing expert advice and assistance to resolve conflicts and ensure fair treatment for Albertans.
Whether you have questions about utilities, need help understanding your bill, or find yourself in a dispute with your provider, remember: the UCA is here to help. Together, we're working to empower consumers and ensure fair, transparent utilities markets for Albertans.
